Operatings updates during COVID-19

Dear Farmers

Thank you. As the rest of the world slows down, your work never stops. As people adjust to working from home, you show us we don't need an office to be productive. While we all practice safe social distancing, you remind us that even if we're miles apart, we can still be there for our neighbors.

So, as you go out today to take care of the animals, work on the fields, or do any of the other countless jobs you do, we want you to know that we're thankful.

And we've never been prouder to say we are here to support you for whatever comes next.

Supporting You

You're an key part of an essential industry. We're here to help keep you up and running.

Many of our dealers have modified operations based on national regulations and government guidance. Our independently owned New Holland dealer partners are committed to assisting you with equipment sales, parts, service, and support. Please contact your local dealer or visit their website to learn more about how they are here for you throughout this unique time.

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Financial Help

CNH Industrial Capital wants to help given the impact Coronavirus (COVID-19) may have on your livelihood. If you anticipate financial hardship during these challenging times, please contact 00800 64 111 111 (in the Republic of Ireland please use 00800 64 111 111) or

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Maximising Your Uptime

Your parts and service needs are at the forefront of our minds, 24/7. As we navigate this unique time, we are reaffirming our commitment to keeping you up and running. That is why our dealer partners are ready to meet your needs through updated parts request and delivery solutions that match national regulations. Visit your local dealer’s website or call them today. If you prefer to research your parts needs on your own, visit our online parts catalogue.



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Plant Tours

To protect the health of our employees and guests, New Holland and CNH Industrial has suspended all plant and facility tours until further notice. We look forward to seeing you again when the situation improves.

In the mean time, here is a link to our virtual Basildon Customer Centre.

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Visit Basildon Customer Center

Community Support

As a brand of CNH Industrial, New Holland is proud to support global efforts to help provide much-needed supplies and funding, including through the following means:
• CNH Industrial is donating $2 million to the CNH Industrial Foundation and to other charitable projects throughout the world, with a focus on supporting individuals and communities impacted by the virus.
• CNH Industrial sites in the United States donated much-needed Personal Protective Equipment (PPE) for healthcare workers. In total, five industrial sites — including New Holland facilities in New Holland, PA and Wichita, KS— donated a total of 2,500 KN95 masks to local healthcare facilities to help in the fight against COVID-19. Other locations are Grand Island, NE, Racine, WI, and Lebanon, IN.
• In addition to the masks, CNH Industrial continues to donate other medical equipment supplies, including ventilators, electrical generators and ambulances to healthcare providers in the regions in which the company operates.

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Family Time

As a farmer, you wear a lot of hats, and right now, many of you have added the “teacher” hat to your collection. We are happy to provide you with some colouring pages you can print and use to keep your children's’ busy hands occupied when not running around the farm.

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